Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
We offer free standard shipping on all orders over $50. There is a flat rate of $7.95 on standard shipping on orders under $50.
What shipping carriers do you use?
All orders will be shipped with USPS or UPS.
Where do you deliver?
We deliver domestically within the US.
Tracking & Delivery
When will my order be shipped?
Orders are packaged and shipped within 24 hours of being placed.
Can I change my delivery address?
To provide the best service to our customers, we process orders very quickly. If you need to make a change, please contact hello@omalign.com. We will do our best to accommodate your request.
How can I track my order?
You will be sent a tracking number once your order ships. If you don’t receive one, please contact us at hello@omalign.com and we will be happy to help.
Returns
What is your return policy?
We accept unopened products as returns. Please reach out to hello@omalign.com with your order number within 30 days of ordering for a return label. If everything is on good shape when it returns, we’ll give you a refund via your original payment. It may take 30 days to process your return.